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Grammar Guilt
Do semicolons terrorise you? Have you forgotten your primary school lessons on comma use? Do you feel guilty when others point out your punctuation errors? You are not alone. Grammar purists pummeled U.S. President Barack Obama’s 2009 Inaugural Address because of a...
The Presentational Styles of Two Presidents … and a Wannabe
I have been asked two questions during my coaching and training sessions over the past month: What do I think of Presidential hopeful, Donald Trump, as a public speaker, and have I seen the video clip that went viral of the Swiss President, Johann Schneider-Ammann?...
WIIFT The Secret to Successful Presenting
Recently, I was invited to a presentation at a lakeside hotel by a private Swiss bank. It had many of the ingredients for a successful public presentation - attention getting opening music, memorable visuals and three senior bankers with considerable financial...
How to Write an Executive Summary
Psychologists have proven that we make major decisions about one another in the first seconds of meeting. This means you do not get a second chance to make a positive first impression. This is also valid for your report or business plan. The executive summary is where...
Communicating in a Crisis
The emissions scandal continuing to engulf the German carmaker Volkswagen shows that no company, however large or well established, is immune to a crisis. How a business or organization responds and communicates when things go wrong can mean the difference between...