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Moderator, Facilitator and Master of Ceremonies: What is the Difference?
A straw poll of colleagues and clients confirmed my view that people often confuse the different roles. I frequently receive confused requests. Not so long ago, I was asked to moderate when in fact after some discussion the client and I agreed they needed instead a...

Lessons from a Master Coach: What I learnt about public speaking from a musical maestro
I know very little about classical music, but I was privileged to have a front row seat to a master class given by Gabor Takacs-Nagy. As I watched Takacs-Nagy in action, I realised much of what he said applied to public speaking - a world I know more about....

“Answer, don’t avoid the question Prime Minister.”
It amazes me that politicians still think they can get away with not answering the question during media interviews. Who are they hiring for media training? Certainly not me! The web is full of examples of what not to do during a media interview. In my trainings I use...

Communicating the Value of the Flu Vaccine – the Moderator’s View
One of the golden rules of moderating is that the moderator does not have a view. Your role is to remain neutral and stimulate discussion so that the audience is engaged, learns something new and ideally changes behaviour or takes action afterwards. However,...

The Local Media: Friend or Foe? How to Constructively Engage with Local Journalists
My colleague, Jean Milligan, and myself, have just come back from Bangladesh where we were handling the local media for an event organised by one of Geneva’s international organisations. For the organisation’s President, who is himself from Bangladesh, it was...