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Leadership Communication in a Crisis
Geneva brands itself as the humanitarian capital of the world. Its ecosystem of UN agencies, international organisations and NGOs contribute to what is known as “International Geneva”. Yet since the arrival of President Trump in the Oval Office, international Geneva...
Handling Tough Questions with Aplomb – part 2
In last month’s post, I shared some tips and techniques on the art of handling audience questions - whether you’re online, in-person, or in front of a tough crowd. Now let’s take things a step further. What happens when the question is messy, hostile, or downright...
Handling the Audience Q&A with Aplomb! – Part One
For some presenters, the Q&A is the best part of any speaking engagement. They are more at ease, enjoy the exchange and sharing knowledge. But for others, the question-and-answer segment can be extremely testing even for the most seasoned presenter. Here are a few...
Organising Events – Getting More Bang for your Buck!
“Organising an event can be a lot of work for little return” is increasingly the refrain I hear from communication and marketing teams. They take up a lot of time and resources to prepare and publicise but fail to attract commensurate audiences. For some, there are...
What Makes an Award Winning Presentation?
At the end of last year, I coached the finalists for the Geneva Challenge – an annual global contest under the patronage of the late UN Secretary-General Kofi Annan organized by the Graduate Institute of International and Development Studies. Five teams, each...