The Team

The Team

Claire Doole works with a team of independent communications specialists.

Jennifer Milliken

Communications strategist, facilitator, events designer

Jennifer has designed the programmes of more than 30 international conferences, run and facilitated more than 50 meetings, workshops and roundtables and prepared more than 30 conference reports.

She started in the events field in 2003 with the Swiss firm, Smadja & Associates, before creating Milliken Strategy & Communications in 2007. Before this she was a professor of international relations in Canada and Switzerland.

A US/Swiss national, Jennifer speaks French and English.

Jérôme L’Host

Presentation and leadership trainer

A former business manager and marketing specialist, Jérôme L’host is an experienced consultant and trainer, specializing in presentation, leadership and facilitation skills.

He is a certified Myers-Briggs Type Indicator and Leadership Style Analysis coach.

Before setting up The November Company, Jérôme, was country manager of Dynargie Switzerland (International Training &Consulting Group).

A French/Swiss national, Jérôme is fluent in English and French.

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Kevin Burden

Media and crisis communications trainer

Kevin is an experienced media trainer based in the UK. He prepares managers in industry, government, and non-government organisations to engage positively and constructively with the media, particularly in a crisis.

He has worked with clients from the public and private sector all over the world.

Kevin was for twenty years a BBC television and radio reporter, presenter, producer, correspondent, editor and trainer.

Neil McCafferty

Media and crisis communications trainer

Neil runs his own UK-based production company, producing programming for a range of broadcasters and digital platforms and working as a media consultant.

He is an award winning journalist, editor, manager and trainer with 25 years experience in television, radio, print and multi-platform reporting.

For over 20 years he worked for the BBC as a radio and TV reporter before becoming a news editor.



Jean Milligan

Content producer and media relations expert

Jean is a professional writer/editor and media relations consultant covering humanitarian and development issues with 20 years experience. Her writing has appeared in numerous institutional publications and advocacy reports. She also worked for many years at different international organisations producing award winning audiovisual content and writing web and print stories.

Currently, Jean is supporting media relations for several international organisations, as well as engaged in content capture assignments for a number of companies and institutions.

A Swiss/Irish/American national, she is fluent in English and French.

Patricia Goldschmid

Presentation trainer and consultant

Patricia specializes in strategic communication, social media and monitoring and evaluation. She also trains executives in the art of presenting.

She has over 12 years experience working with insurance, pharmaceutical and IT companies, as well as international and non-governmental organisations.

A Swiss and Canadian national, she is fluent in English, French and German.


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